Record a receivable payment

Record money received after a credit sale and reduce the customer's receivable.

About 1 minute Updated September 13, 2026

In this guide

Open an unpaid sale
Enter the amount and account
Check the collection result

1. Open an unpaid sale

Open a sale marked unpaid in Transactions. Review the unpaid amount and the customer's total receivable, then tap Record Payment.

SalesDocks English sale detail with the unpaid amount and total receivables highlighted — Confirm how much is still due before recording the payment.

2. Enter the amount and account

Choose the account that actually received the money, such as Cash, Card, Bank account, or a custom account. Enter only the amount received if this is a partial collection.

SalesDocks English Record Payment sheet with the payment account and amount highlighted — Record the money received in the account where it arrived.

3. Check the collection result

Tap Record to add the collection to payment history. The paid amount, unpaid amount, and customer receivable are updated together.

SalesDocks English sale detail with paid and unpaid amounts after a partial collection highlighted — After collection, confirm both the paid amount and the receivable still outstanding.