Record a sales return

Record returned products as a sales return and review the return amount and stock change.

About 1 minute Updated September 13, 2026

In this guide

Choose Sales Return
Enter returned products and quantities
Review the return and stock before saving

1. Choose Sales Return

Tap Register in the transaction list and choose Sales Return. Select the customer and return date.

SalesDocks English transaction list with the Register button highlighted — Tap Register, then choose Sales Return.

2. Enter returned products and quantities

Tap Add Product to choose the returned product and enter its quantity. If the unit price or item discount differs from the original sale, adjust it directly on the return item.

SalesDocks English sales return form with House Blend Coffee, the return amount, and expected stock increase highlighted — The return amount is negative and the expected stock increases for the returned product.

3. Review the return and stock before saving

Review the return amount and expected stock on the product card, then tap Save. Sales returns do not have a separate order discount or payment method; record the actual return terms on the item.

SalesDocks English sales return form with the negative return total highlighted — Confirm the return amount and expected stock before saving.